Travu

Privacy Policy

How Travu collects, uses, and shares information when you plan trips, book travel, and take part in the community.

Last updated 14 September 2026

Information we collect

Account details you give us — such as your name, email, username, photo, and profile. Trip and social content you create — destinations, dates, itineraries, join requests, posts, photos, and messages. Preferences such as vibes and travel interests. Technical data needed to run the service, including cookies and similar storage for sign-in and session security. If you sign in with Google or Facebook, we receive the basic profile information that provider shares with us.

How we use it

We use this information to run your account, show you trips and people, send notifications you have asked for, keep the service secure, and improve Travu. When you use Travu AI, we send the destination, dates, and prompt you provide so the model can draft an itinerary. We may also look at aggregated, de-identified usage to understand how the product is used.

What other people can see

Content you set to public can appear in the feed and on your profile. Trip privacy controls let you limit a plan to invited people, buddies, followers, or only you. Other travelers see the name, photo, and profile information you choose to show. Think before you post anything you would not want a future trip-mate to see.

Sharing with others

We share information with the vendors that help us operate Travu — for example hosting, email, and AI processing. If you book a flight, stay, or activity, the details needed to complete that booking go to the relevant provider. We may disclose information if the law requires it or to protect users and the service. We do not sell your personal information.

Cookies and sign-in

Travu uses cookies and similar storage to keep you signed in, remember preferences such as theme, and protect your session. You can block cookies in your browser, but some features — including staying logged in — will not work without them.

How long we keep it

We keep account and trip data while your account is open. If you delete your account, we remove or anonymize personal information unless we need to keep a limited record for security, dispute, or legal reasons.

Your choices

You can review and update your profile, privacy, and notification settings in the app. You can close your account from profile settings. You can opt out of promotional email using the unsubscribe link in those messages. Transactional mail — for example a password reset — will still be sent when needed.

Security

We take reasonable steps to protect your information. No internet service is perfectly secure. Use a strong password and tell us if you think your account has been compromised.

Changes

We may update this policy as the product or the law changes. We will post the new version here and update the date at the top. Continued use after a change means you accept the updated policy.

Contact

Questions about privacy? Write to privacy@travu.com.

Read the Terms of Service